Effective Date: Mar 15th, 2025
Welcome to WriteNow! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
1. Information We Collect
When you use WriteNow, we may collect the following information:
- Personal Information: Name, email address, and contact details when you create an account.
- Resume Data: Uploaded resumes and job descriptions for AI-powered processing.
- Payment Information: When purchasing credits, payment details are processed securely by third-party providers; we do not store sensitive payment information.
- Usage Data: Information about how you interact with our platform, including device type, browser, and IP address.
2. How We Use Your Information
We use your information to:
- Provide and improve our resume enhancement services.
- Process transactions and manage your credits.
- Personalize your experience on WriteNow.
- Improve our AI models to enhance resume generation quality.
- Respond to customer support requests.
- Comply with legal obligations.
3. Data Sharing and Security
- We do not sell, trade, or rent user data to third parties.
- Data is stored securely with encryption measures to prevent unauthorized access.
- Third-party services (such as payment processors) only receive necessary data for processing payments.
4. User Control and Rights
- You can access, update, or delete your account data at any time.
- You may request the deletion of your resume data by contacting us.
- You can opt-out of marketing communications.
5. Data Retention
- Uploaded resumes and job descriptions are stored temporarily to allow users to access and edit their resumes.
- We retain minimal necessary user data for compliance and service enhancement.
6. Cookies and Tracking Technologies
- WriteNow may use cookies and similar technologies to improve user experience and analyze platform performance.
- Users can manage cookie preferences through their browser settings.
7. Third-Party Links
Our platform may contain links to third-party sites. WriteNow is not responsible for the privacy practices of external websites.
8. Children's Privacy
WriteNow is not intended for users under 16. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via email or platform notifications.
10. Contact Information
For questions or data requests, contact us at:
Email: hi@writenow.in
By using WriteNow, you agree to this Privacy Policy and our data practices.